Punctuality and Attendance

Boss, Buddy, or Bully?
The article focuses on the need to deal with the dark side of working relationships and symptoms of relationship breakdown such as increase in absenteeism, higher turnover, a rise in ethical transgressions, and drops in productivity. It mentions psychologist Karen Horney published research that outlined three patterns of coping behavior that children rely upon in times of stress. It also mentions formal employment contract in every manager-report relationship.
The last word on lateness
Addresses the problem of employee tardiness in the U.S. Explanations for tardiness; Amount of productivity loss in U.S. businesses due to tardiness, according to the Census Bureau and the Department of Commerce; Impact of cellular phones on punctuality.
The Causes And Costs Of Absenteeism In The Workplace
Punctuality Counts
The article focuses on the survey concerning the tardiness of employees. An article published on the CNN.com by CareerBuilder, revealed that thirteen percent of workers arrive late for work at least once a week while twenty-four percent arrive late at least once in a month. It revealed that twenty-seven percent of workers blamed traffic as the biggest cause for their tardiness; ten percent directed to getting their kids ready for school or day care; and eleven say falling back asleep. Other reasons for their tardiness include forgetting something at home, feeling sick and misplacing house or car keys.
The Causes And Costs Of Absenteeism In The Workplace
Speaking Skills Top Employer Wish Lists. But Schools Don’t Teach Them

Listening

Listening

Active Listening Leads to Business Success
The article discusses active listening as a leadership skill that can be used to increase business success. According to the article, 360-degree assessments sometimes indicate that employees believe their supervisors should develop better listening skills. The article states that listeners remain quiet when conversing with others, demonstrate respect, and challenge assumptions. The author describes his experiences developing listening skills and recommends asking clarifying questions and maintaining eye contact with conversation partners. INSET: Listen Like a Woman.
The art of listening
The article discusses the significance of listening in the corporate world. The different types of listening are cited including informative, appreciative, critical, discriminative and emphatic. It is suggested that an effective executive must slow down the pace of interaction when managing and coaching, and must reinforce paying equal attention to one's thoughts and other people's words and feelings.
Are You Listening?
The article reports on various information resources which highlight the importance of listening for business and education leaders. The January 31, 2007 issue of the BusinessWeek includes an article "Why Leadership Means Listening," in which Carmine Gallo lists tips for becoming better listener including fixing gaze and asking questions. In his book, "The Seven Habits of Highly Effective People" Stephen Covey has emphasized empathetic listening as key to become an effective listener.

Communication Skills

Communication

How can I improve my communication skills?
The article offers information the different methods to improve an employee's communication skills in the U.S. It has been cited that an employee's ability to reveal her productiveness to his colleagues is one aspect of communication. Another form of communication is the coordination of activities with other team members to be able to achieve a work in sync. Moreover, the most important aspect in communication is the ability to express the main point rather than the method it was delivered.
Understanding Misunderstanding: A Key to Effective Communication
Seven Root Causes of Poor Communication: And Seven Tips for Overcoming Them
The article examines the seven root causes for team failure which project teams misidentify as poor communication and offers tips to overcome them. It suggests that a team member should work to develop trust among team members to overcome fear, and fairness need to be placed on the table whenever fear begins to erupt on a project. It mentions that some people are just not committed to project success which puts enormous stress on other team members.